Stakeholder Identification and Engagement

01
Material Topics and Stakeholder Engagement

Nan Pao conducts its materiality analysis in accordance with the GRI Universal Standards 2021, specifically GRI 3: Material Topics 2021, and the European Sustainability Reporting Standards (ESRS) issued by the European Financial Reporting Advisory Group (EFRAG) under the Corporate Sustainability Reporting Directive (CSRD). The analysis framework is structured based on the principle of double materiality, which integrates Impacts, Risks, and Opportunities (IRO). The double materiality approach considers both financial materiality and impact materiality — examining how ESG topics present risks and opportunities that may influence the Company's development, performance, and market position, while also assessing the external impacts of corporate operations on the economy, environment, and people, including human rights. This report is prepared primarily based on sustainability impact materiality, with financial implications assessed through a structured risk management framework.

Double Materiality Principle

Guided by the four core principles of Inclusivity, Impact, Materiality, and Responsiveness, the Company applies a five-step process to identify and validate its material topics:

Materiality Analysis Process
02
Identifying Positive and Negative Impacts

Nan Pao's materiality assessment process draws upon the AA1000 Accountability Principles (2018) and the GRI Sustainability Reporting Standards, applying a five-step process — Establishment, Collection, Investigation, Analysis, and Endorsement — to review sustainability topics annually. The methodology and weighting are reviewed every three years, and the results are ultimately reviewed, approved, and reported to the Board of Directors.

AA1000 Five-Step Materiality Process

The results of the Company's internal and external stakeholders' concerns are as follows: the Company collected, via a questionnaire survey, a total of 312 stakeholders' positive and negative concerns for each sustainability issue. After quantitatively analyzing the results, the Company presents them on the material topic matrix chart, using dot size to indicate stakeholders' levels of concern for each sustainability issue. The analysis identifies the top five issues of concern, in order: Information Security Management, Business Ethics and Anti-corruption, Economic Performance, Circular Economy, and Climate Change Mitigation. Overall, besides corporate operations and economic performance, stakeholders also place high emphasis on governance issues such as information security and integrity management, as well as environmental issues such as circular economy and climate change. These results indicate stakeholders hold high expectations for corporate governance transparency, risk management capabilities, and sustainable development performance.

03
Impact on Organizational Operations

Based on assessments of internal impacts and external impacts identified by 18 senior executives, the Company analyzed the impacts of various issues on corporate governance, the environment, and the economy, and developed a materiality matrix. Chemical Safety Management and Occupational Safety and Health and Emergency Response are identified as having the greatest potential impacts and are considered the most critical issues in operational management. Economic Performance is identified as having the most significant impact on internal revenue. Customer Relationship Management, along with Employee Care and Rights, is closely associated with service quality delivered to customers and employee well-being. Information Security Management, as well as Business Ethics and Anti-corruption, have significant impacts on the Company's external environment.

Material Topic Matrix Chart
04
Material Topics and Value Chain

NANPAO refers to the Global Sustainability Standards Board (GSSB) and evaluates the economic, environmental, and social impacts, as well as human rights impacts and their scope, based on the GRI 1 Foundation and GRI 3 Material Topics standards. These impacts can have both positive and negative effects and may occur at different stages of the value chain, such as upstream procurement, company operations, and customer usage. ● Direct Impact    ○ Indirect Impact

Material Topic Actual and Potential Impacts Impact Domain
Economic Environmental Social Human Rights Nan Pao Upstream Downstream
Chemical Safety Management Legal compliance costs and operational interruption risk Risk of leakage and contamination from hazardous chemicals Human health and safety Right to health ● ○ ●
Occupational Safety and Health and Emergency Response Regulatory fines and operational interruptions Occupational safety incidents may cause environmental pollution Employee health and safety Right to health ● ○  
Customer Relationship Management Customer satisfaction and revenue stability Demand for green products Customer service quality Consumer rights ●   ●
Employee Care and Rights Talent retention and production efficiency   Employee welfare and working conditions Labor rights ●    
Information Security Management Protection of intangible assets and trade secrets   Information protection Right to privacy ● ○ ●
Business Ethics and Anti-corruption Fair competition and corporate governance   Business Integrity Anti-corruption ● ● ●
Economic Performance Revenue, profitability, and long term competitiveness Green investment and efficiency Employee Employment and Wages Economic rights ● ● ●
05
Material Topic Risk Management

The results of the materiality assessment have been incorporated into the Company's Enterprise Risk Management (ERM) framework. All material issues have been mapped to specific risk factors and assessed based on their likelihood and impact; they have also been linked to corresponding response measures, control mechanisms, and management actions. The 2025 materiality assessment results were reviewed and approved by Nan Pao's Board of Directors, which also oversees their implementation.

Material Topic Risk Factor Significance to Nan Pao Control Activities Objectives or Strategies
Chemical Safety Management Changes in the storage environment of raw materials and finished products caused by climate change Changes in temperature and humidity caused by climate change may affect the storage conditions of raw materials and finished products and the stability of product quality. Assess the storage environment for raw materials and products and classified suitable storage areas. Response Plans and Personnel Training; Safe Storage and Labeling; Regulatory-compliant transportation and protective measures
Chemical leakage Nan Pao places great emphasis on the safe storage and transportation of chemicals both within and outside its facilities. Improper chemical management may result in costs related to incident response and regulatory penalties. A laboratory chemical inventory was established, and chemicals are stored in mechanically ventilated chemical storage cabinets and self-containment trays.
Occupational Safety and Health and Emergency Response Fire incident Fires may result in equipment damage, operational disruptions, and risks to personnel safety. Establish a system for managing fire- and explosion-protection equipment and hazardous chemicals; reduce fire hazard risks through equipment maintenance, employee training, and fire drills. Promote safety culture; Comprehensive Health Management with Zero Occupational Safety Incidents; Routine fire drills
Employee occupational accidents Occupational accidents may affect employee health and the stability of production operations. Reinforce laboratory operation and safety training to reduce risks arising from human errors.
Customer Relationship Management Product quality issues / Quality failed to meet customer requirements Product quality issues or failure to meet customer requirements may affect customer trust, order stability, business operations and brand reputation. Implement CIT projects, strengthen quality management and client-side training to improve the stability of product quality and customer satisfaction. Implement the CIT Project; Customer satisfaction project; Strengthen Industry–Academia Collaboration; Focus on Innovation-Driven Growth
Lag in new product development We actively collaborate with external manufacturers and academic institutions to develop innovative products, including recycled and bio-based materials, enhancing R&D capacity while minimizing resource consumption. Introduce external technologies aligned with customer requirements, holding regular discussions with customers on the direction of new product development.
Employee Care and Rights Protection of migrant workers' rights Properly safeguarding migrant employees' labor rights and working environment helps maintain employee welfare, comply with regulatory requirements, and enhance corporate social responsibility image. Routine: dormitory inspections and residential life counseling. Non-routine: response to material incidents. Establish a migrant worker-friendly system; Cultural adaptation courses; Living services consultation desk
Information Security Management Operational data held hostage by ransomware Information security incidents may cause production interruptions, equipment damage, and data leakage, affecting operational safety and corporate reputation. Ensure implementation of backups and off-site backups, and strengthen information security awareness efforts. Data protection and access control; Network security protection; Employee Training and Response Mechanisms
Unauthorized access to product formulations or technical information Leakage of critical R&D information may weaken the Company's technological advantages and market competitiveness, resulting in customer loss and hindering long-term development. Establish a PLM system to centrally integrate product formulations and technologies at headquarters.
Business Ethics and Anti-corruption Employees violate the principle of integrity and abuse official positions to falsify work records Breaching principles of integrity and falsifying work records may affect corporate governance, internal management, and reputation, while increasing operational and compliance risks. Adopt the Code of Ethical Conduct and promote the Ethical Management Policy; enhance integrity awareness through a dedicated task force, training programs, and signed declarations. Education and training; Sign declarations of integrity
Economic Performance Performance affected by U.S. tariff policies Changes to U.S. tariff policies may affect product export competitiveness and market demand, impacting revenue and operational arrangements. Develop new customers and markets and promote the application of product development. Seek to secure customers' export orders to Japan; Continue development and introduction of new products
Impact of geopolitical risks Geopolitical conflicts and policy changes may affect the stability of the global supply chain, access to raw materials, and market positioning. Diversify production bases; prepare multiple raw-material substitution options and select multiple suppliers. Monitor raw material price trends; strengthen product development to control product costs
Dumping-driven price competition by Chinese products Low-price competition from China's products may compress market prices and gross margin levels, affecting the industry's competitive environment. Seek alternative raw materials to increase added value; import low-cost resins from China for low-price project offerings. Alternative raw materials; Introduce a new product line
Significant volatility in interest rates and exchange rates Changes in the international situation may lead to significant volatility in interest rates and exchange rates, increasing finance costs and foreign currency exposure risk. Incorporate exchange rate fluctuations into routine financial decision-making and implement natural hedging via foreign currency liability. Routine management of exchange rates; Execute hedging projects
06
Nan Pao Stakeholder Engagement Plan

Nan Pao recognizes that constructive communication and collaboration with stakeholders is fundamental to sustainable operations. In line with the AA1000SES (2015) Stakeholder Engagement Standard, we have adopted a Stakeholder Engagement Policy and developed and implemented a company-wide stakeholder engagement plan covering all operating sites and our supply chain, ensuring that the views and concerns of communities, employees, customers, suppliers, and government authorities are effectively heard and addressed.

Engagement Area Actions
Stakeholder Impact Assessment
  • Conduct regular local community and environmental impact assessments (e.g., chemical odors, volatile organic compounds [VOCs] emissions, workplace conditions) to identify potential positive and negative impacts.
  • Use external surveys to gauge stakeholder salience and concerns (70 responses in 2025) regarding operations and social responsibility.
Diverse Communication Channels
  • Maintain an ESG contact mailbox and a corporate foundation to receive stakeholder feedback in real time.
  • Organize volunteer services and project-based donations as key channels for community engagement.
Community Capacity Building
  • Host "Chemistry Workplace Experience" activities to enhance community and student understanding of professional knowledge and environmental safety.
  • Co-present and exchange on environmental achievements with community members to strengthen participation in environmental governance.
  • Prioritize hiring from neighboring communities to promote local employment and development.
Regular Surveys and Feedback
  • Conduct annual external surveys to collect views from residents, civic groups, and other stakeholders on ESG topics.
  • Respond to stakeholder expectations through internal review meetings and disclosures in the Sustainability Report, driving continuous improvement.
Regular Meetings and Issue Identification
  • Hold "Community Plant Visits" and "Community Safety Dialogues" to introduce site operations and safety measures.
  • Establish long-term collaboration with local governments, schools, and NGOs to identify and respond to emerging issues.
  • Implement public-interest programs (e.g., "Ignite Hope, Extend Care") to deepen ties with local culture, education, and vulnerable groups.
Grievance and Complaint Tracking
  • Operate a transparent grievance mechanism covering receipt, response, investigation, tracking, and corrective actions, led by designated units.
  • Regularly compile and disclose case handling and resolution statistics to enhance transparency and trust.
  • In 2025, there were no grievances or petitions resulting in significant adverse impacts on local communities.

As of 2025, the Nan Pao Social Welfare and Charity Foundation, established in 2007, has contributed a cumulative total of NT$941.8 million in donations. In 2025 alone, the Foundation allocated NT$7.38 million, with 46% directed to child education, 19% to vulnerable care, 3% to community culture, 11% to elderly welfare, and 21% to other areas. At the same time, the Company continues to promote community visits, school-enterprise exchanges, environmental education, and charitable activities, strengthening mutual trust and collaboration with local communities.

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