NANPAO Stakeholder Communication Topics and Channels

Employee

l Employee Compensation and Benefits

l Employee Performance Evaluation Mechanism

l Talent Cultivation and Development

l Physical and Mental Health and Workplace Safety

l Labor Relations

l Operational Performance

l Employee Feedback and Communication

l Employee Performance Reviews (semi-annually)

lEmployee Education and Training (periodically)

lSafety and Health Committee Meetings (quarterly)

lIn-factory Safety Meetings (twice per quarter)

lLabor-management Meetings (quarterly)

lInternal Communication Meetings(weekly/monthly)

lBi-weekly Employee Meetings(bi-weekly)

lInternal Electronic Bulletin Board (periodically)

lEmployee Opinion Mailbox (real-time)

lRegular semi-annual review of employee performance and submission of promotion recommendations for outstanding performers.

lIn 2023, a total of 16,735 participants attended training courses in various academies of the Company's learning and development platform, accumulating a total training time of 22,369 hours. On average, each person received 1.34 hours of training.

lIn 2023, a total of 4 safety and health committee meetings and 8 in-factory safety meetings were held to discuss and improve audit deficiencies.

lThe Company held 4 labor-management meetings in 2023.

lIn 2023, a total of 43 management coordination meetings, 11 business management meetings, and 11 bi-weekly meetings were held. During these communication meetings, supervisors at all levels shared information about the Company's operations and technological developments with employees.

lVarious employee welfare matters, welfare committee information, important company operational updates, training course information, and annual performance management processes were irregularly posted on the electronic bulletin board.

Customer

lCustomer Satisfaction Surveys

lInnovation and Green Products

lService/Product Quality

lMarketing Communication

l Customer Protection and Communication

l Customer Satisfaction Surveys (annually)

lInnovation Technical Seminars (annually)

lCustomer service hotline and email (real-time)

lOfficial Website, Social Media Platforms (periodically)

lTechnical Innovation Exhibitions (annually)

lConduct customer satisfaction surveys annually, analyze the results, and formulate strategies. In 2023, a total of 82 survey questionnaires were distributed.

lHeld the "Sustainable Low-Carbon Building Materials and Coatings Innovative Technology Seminar and Results Presentation" on December 14, 2023.

lRegularly conduct external audits of the quality management system (November, 2023), as well as internal, process, and product audits.

lAwarded the "Best Voted Adhesive Supplier" at the Nike Global Chemical Conference in 2023.

lDesignated as the sole adhesive strategy supplier in Asia by a customer.

lParticipation in the 2023 Taipei Textile Exhibition.

l Announcements and promotional information are periodically updated on the official website and Facebook community.

Suppliers

/Contractors

lGreen Supply Chain Management

lProduct Quality

lProfessional Ethics

l Regulatory Compliance

lSupplier Assessment (annually)

lSupplier On-site Audits (annually)

lSupplier Questionnaires and Declarations (periodically)

l Contractor Safety Meeting (annually)

lConducted assessments for a total of 435 raw material suppliers in January, July, and November 2023.

lConducted risk assessments and on-site audits (supplier visits) for 7 key suppliers.

lIn 2023, the proportion of locally sourced materials for production was 81.8%.

lIn 2023, all of group raw material suppliers completed the signing of the Supplier Code of Conduct.

l Relevant terms and regulations are sipulated in contracts eith suppliers to ensure supplier compliance.

Shareholders

/Investors

lCorporate Governance

lFinancial Performance Transparency

lCorporate Oerational Development

lSustainable Development Strategy

l Risk Management

lMOPs(regular/irregular)

lInvestor Conferences (periodically)

lDisclosure of Information on Official Website (regular/irregular)

lShareholders' Meeting and Annual Report (annually)

lDomestic and International Investor Forums (periodically)

lVisits from Investment Institutions or Brokerage Firms (periodically)

l Investor Relations Contact Window (real-time))

lSelected as a constituent stock of the "Corporate Governance 100 Index".

lIn 2023, scored 97.74 points in the 10th Corporate Governance Evaluation by the Stock Exchange, ranking in the 6-20% range among listed companies for three consecutive years.

lIn the 2023 S&P Corporate Sustainability Assessment, scored 67 points, ranking top 3% among 573 chemical companies worldwide.

lIn the 2023 FTSE Russell ESG rating, scored 3.4 points, better than the global specialty chemicals industry average of 2.7 points.

lMonthly revenue announcements are posted on the Taiwan Stock Exchange's Market Observation Post system; 34 significant messages in both Chinese and English.

lInvited to participate in 6 investor conferences in 2023, with audio links uploaded.

l Regularly publish financial information press releases on the Company website: 12 monthly revenue press releases (monthly), 4 financial report press releases (quarterly).

Society

lCommunity Engagement and Care

lEnvironmental Protection

lVolunteer Services

l Occupational Safety and Health

lNan Pao Social Welfare Foundation (real-time)

lESG contact email (real-time)

lVolunteer Service Activities (periodically)

l Project Donations and Sports Sponsorships (periodically)

lFrom its establishment at the end of 2007 until 2023, Nan Pao Social Welfare Foundation has accumulated a total donation amount of NT$79.75 million.

lIn 2023, the Nan Pao Social Welfare Foundation allocated its expenses as follows:

Unit: NT$

lContinuously organizing "Community Visits to the Factory" events, inviting community residents to visit the factory and promote community safety communication.

lCollaborated with Xigang Junior High School to organize a "Chemical Workplace Experience" activity, enhancing students' professional knowledge and skills while promoting school-enterprise cooperation and exchange.

lPartnered with Xigang Chenggong Elementary School to host a "Dragon Boat Festival Concert," fostering community connection and social harmony through public welfare activities.

lHeld the "Loving Christmas" event, where employees fulfilled the wish lists of Tzuguang students, spreading love and positive energy.

lCo-organized a "Beach Cleanup Family Day" with Xigang Chenggong Elementary School and affiliated companies, aligning with Earth Day and promoting environmental awareness.

l Awarded the "2023 Happiness Enterprise Silver Award" in the 1111 Human Resources Bank poll.

Government

lRegulatory Compliance

lCommunication with Regulatory Authorities

lOccupational Safety and Health

lGreenhouse Gas Reduction

lEnvironmental Protection

l Energy Management

lComply with regulatory requirements and submit regular reports

lCooperate with regulatory supervision and audits

lParticipate in special meetings held by regulatory authorities irregularly

l Non-financial information disclosure: Annual publication of corporate sustainability report

lRespond promptly to stock exchange surveys, completing 20 surveys in 2023.

lParticipate in regulatory briefings or forums held by authorities as needed.

lImplement the ISO45001 Occupational Safety and Health Management System to systematically promote occupational safety and health management, ensuring compliance and effective execution.

l Publish an annual corporate sustainability report, detailing specific actions and results in Environmental (E), Social (S), and Governance (G) aspects.